Return Policy

At Simplepills.net, the customer and product quality come first. And this is why we have a clear and fair returns policy. So please read the following policies carefully before ordering anything.

Cancellation or return after shipment

Your order(s) will be unable to be cancelled/returned after we have dispatched them. We only accept the return of items that have not yet been delivered for or for safety, hygiene and pharmaceutical needs. We have a policy that guarantees all medicines we supply are of good quality and safe here.

Replacement of faulty and/or missing goods

When we deliver defective products, or in exceptional cases, unavailable goods, we dispatch a substitute free of charge in most cases.

What you need to do

Reach out to our website within 48 hours of receiving the items. Send this to us back in customer care. Send clear photos of:

The defective product

The original Packaging that composes the performed shipping label and mass. We will reship your product free of charge based on the information that we received.

We will not replace or refund 

Another scenario is if the customer has entered the wrong address. We are not responsible for delay or any package loss.

Used or opened products: Opened or used items will be non-refundable and non-exchangeable for health and hygiene reasons.

Screened options: No change of mind – initial takeover or change of takeover after the order.

Order delivery Shipping information Orders placed before 12:00 on working days will be shipped (Monday to Friday). An email will be sent with information about your package tracking number once your order is shipped. Be sure to monitor your email inbox and even spam folder for shipment dates.

Need help?

Do you need to know about a failed delivery, or lost items? Worry not either: you can always get support through the website. Our team is enough to solve all issues in a very authentic manner as well as in short period of time. Simplepills.net focusing on quick, secure, silent and satisfactory delivery